Custom automation for the back office of a small business

We hear a version of this story every week. The workday ended hours ago. And the owner is at the kitchen table, running a second shift: chasing invoices, typing the same follow-up for the tenth time, and copying numbers into a spreadsheet nobody reads.

Here is the part that stings. None of it is the work the owner is actually good at. And all of it has to happen. The invoice does not chase itself. The estimate that went out on Tuesday does not follow up on Thursday. The numbers do not walk into the spreadsheet on their own.

So the chores get done late, badly, or not at all. Usually all of them, in rotation. And the business does not fail because of it. It just stops growing, quietly, because the person who should be selling and building is instead doing data entry after dinner.

We build bespoke AI agents and automation pipelines for exactly one thing: the chore you hate most. Lead capture and routing. Follow-ups. Invoicing. Reporting. Whichever one is the real bottleneck.

It starts with a free scoping call. You bring the chore. We map how it actually flows today, count what it costs you in hours, sketch what the build looks like, and put a price in writing. You keep the map either way.

Then we wire it. The wiring follows one pattern. Something happens in your business: a lead comes in, an estimate goes out, an invoice comes due. The machine picks it up, does the typing and the copying and the routing, and then it stops. Anything a customer will ever see waits for a human yes, yours or someone you name. The machine handles the drudgery. People keep the judgment.

All of it sits on accounts you own, down to every login and every row of data, on the same n8n stack we use to run OC Tech itself. We have 14 engines in production. Ours run across healthcare, compliance, and commercial services. We work inside 51 written operating guardrails. If we ever part ways, everything keeps working and everything stays yours.

The office lights go off at night and the engines keep working through the list. It is a strange thing to be proud of. We are.

Once it is live, one email a week starts arriving. Plain language. What ran, what it handled, and anything waiting on a decision from you. No dashboards to learn and no charts to interpret. One email you can read in the truck.

We will not quote you a return before the scoping call, because that is what the call is for. Anyone who quotes a number before they have seen how your work flows is guessing, and you pay for the guess.

Here is the arithmetic we do with you, on your numbers.

First, the cost of the chore. On the call we count the hours it eats every week in your business. Not an industry average. Yours.

Second, the cost of the build. A setup fee and a monthly. Both get scoped on the call, and both land in writing before anything gets built.

Third, year one. Year one is not the monthly number. Year one is the setup fee plus 12 monthly payments. That is the total the savings have to clear before this counts as a win, and that is the number we hand you.

Break-even, not best case. If what those hours cost you in a year does not clear that total, the call is where you find that out. It costs nothing, and the map is yours to keep.

Saying no is most of this job. Skip this one if:

You want it fully hands off. Anything customer-facing waits for a person. If the appeal was a machine that emails your customers while you sleep, we are the wrong shop. That gate is how the machine is built.

You want a dashboard. There isn't one. There is one plain-language email a week. If you want charts to click through, you will find this boring.

You want a price before a conversation. The price goes in writing before we build, but it comes out of the call, not off a menu. We cannot scope a build we have not seen.

The chore is not actually costing you hours. Some chores feel worse than they cost. If the count on the call comes up small, keep your money and go do the work you are good at.

You know the chore. It is the one you think about on Sunday night. That is the one we scope, and the price goes in writing before anything gets built.