The Care Plan

Everything kept on, monitored and patched, with a plain-English report every week.

Setup
None
Monthly
Scoped to your stack, flat and in writing
Start with this one

One free call, in English or in Spanish.

“Every IT guy I've had bills by the ticket, so I only call when something's already on fire. I don't want another bill when it breaks. I want somebody who's paid to make sure it doesn't.”
A composite of real owner conversations

What it is

The steady-state retainer that keeps everything on, from your workspace, cloud, devices, and backups to a security baseline and the engines we built for you, all monitored, patched, and reported in plain language every week. You pay one flat number in writing, never a bill per ticket.

How it works

We keep everything on, updated and backed up, and report every Monday. You just read one short email.

  1. Watches All month Everything that has to stay on
  2. Updates Then Fixes and updates, done quietly
  3. Backs up Then Kept running and truly checked
  4. Guards Then Security basics on accounts and machines
  5. Reports Every Monday One plain-English email, no jargon
  6. You read Then Over coffee, decide only what needs you
We You One flat price, never a bill per ticket. Quiet fixes. Decisions come to you.

See the systems we run in production

What you get

  1. Workspace, cloud, and devices monitored and patched

  2. Backups kept running and actually watched, never assumed

  3. A security baseline held across your accounts and machines

  4. The engines we built for you, monitored and patched alongside everything else

  5. A plain-language weekly report, one email a week with no dashboards

  6. One flat retainer in writing, never billed by the ticket

How it lands

There's no build. We inventory your stack, put the flat number in writing, and switch the watching on.

  1. We walk your stack

    We take one pass through everything that has to stay on, meaning your workspace, cloud, devices, backups, and any engines we've built for you.

  2. One flat number, in writing

    The retainer is scoped to that stack and put in front of you before you say yes. There's no setup fee, no meter, and no per-ticket surprises.

  3. The watching switches on

    Monitoring, patching, backups, and the security baseline come online across the stack. Fixes happen quietly, and decisions come to you.

  4. Monday, the report lands

    One plain-language email arrives every week covering what we watched, what we patched, and anything that needs you. You can read it over coffee and get on with your day.

The honest math

We won't invent a number here. The honest frame is that a retainer turns surprise IT bills into one flat line you can budget, and problems get caught in a weekly report instead of on a Saturday. When we scope your stack, the retainer goes in writing next to what a bad week currently costs you.

What the price covers

The number depends on what we're keeping alive, and you'll see it in writing before you say yes.

The story behind this service

Who keeps your business software running every day

Paying IT by the ticket means you only call when something is on fire. A flat care plan pays us to keep it from catching, and sends one plain-English email a week.

Aug 2026 · 4 min Read the story

The questions owners actually ask

Not answered here? Ask it on the free call.

Ask your question

Why a retainer instead of paying by the ticket?

Ticket billing pays your IT guy when things break, while a retainer pays us to keep them from breaking, with monitoring, patching, and backups watched all month. That puts the incentive on your side of the table, and the flat number in writing is one you can actually budget.

What am I paying for in a month where nothing breaks?

That quiet month is the product. The weekly report shows the work behind it, covering what we watched, the patches we applied, and the problems we caught early, so a calm month stops being luck and starts being the plan.

What shows up in the weekly report?

It lists what we watched, what got patched and backed up, and anything that needs a decision from you, all in plain language. There are no dashboards and no jargon, just one short email a week.

Do the engines you built for me cost extra to keep alive?

They're part of the stack we scope. When your flat number goes in writing it covers everything on the list, from workspace, cloud, devices, and backups to the security baseline and the engines we built for you. It's one retainer and one number, with no meter running.

Want this running in your shop?

One free call. We look at your setup and tell you whether this is the right first machine, and if it is not, what is. In English or in Spanish.

Scoped to your stack, flat and in writing

Start with this one