The Care Plan

Plan Tranquilidad

Everything kept on, monitored and patched, with a plain-English report every week.

“Every IT guy I've had bills by the ticket, so I only call when something's already on fire. I don't want another bill when it breaks. I want somebody who's paid to make sure it doesn't.”
A composite of real owner conversations

What it is

The steady-state retainer that keeps everything on, from your workspace, cloud, devices, and backups to a security baseline and the engines we built for you, all monitored, patched, and reported in plain language every week. You pay one flat number in writing, never a bill per ticket.

What you get

Workspace, cloud, and devices monitored and patched
Backups kept running and actually watched, never assumed
A security baseline held across your accounts and machines
The engines we built for you, monitored and patched alongside everything else
A plain-language weekly report, one email a week with no dashboards
One flat retainer in writing, never billed by the ticket

There's no build. We inventory your stack, put the flat number in writing, and switch the watching on.

How it lands

  1. We walk your stack

    We take one pass through everything that has to stay on, meaning your workspace, cloud, devices, backups, and any engines we've built for you.

  2. One flat number, in writing

    The retainer is scoped to that stack and put in front of you before you say yes. There's no setup fee, no meter, and no per-ticket surprises.

  3. The watching switches on

    Monitoring, patching, backups, and the security baseline come online across the stack. Fixes happen quietly, and decisions come to you.

  4. Monday, the report lands

    One plain-language email arrives every week covering what we watched, what we patched, and anything that needs you. You can read it over coffee and get on with your day.

Setup
None
Ongoing
Scoped to your stack, flat and in writing

The number depends on what we're keeping alive, and you'll see it in writing before you say yes.

The honest math

We won't invent a number here. The honest frame is that a retainer turns surprise IT bills into one flat line you can budget, and problems get caught in a weekly report instead of on a Saturday. When we scope your stack, the retainer goes in writing next to what a bad week currently costs you.

The questions owners actually ask

Ticket billing pays your IT guy when things break, while a retainer pays us to keep them from breaking, with monitoring, patching, and backups watched all month. That puts the incentive on your side of the table, and the flat number in writing is one you can actually budget.

Runs well beside

Want this running in your shop?

One free call. We look at your setup and tell you whether this is the right first machine, and if it is not, what is. In English or in Spanish.

Start with this one