The Care Plan
Everything kept on, monitored and patched, with a plain-English report every week.
None · Scoped to your stack, flat and in writing
The number depends on what we're keeping alive, and you'll see it in writing before you say yes.
“Every IT guy I've had bills by the ticket, so I only call when something's already on fire. I don't want another bill when it breaks. I want somebody who's paid to make sure it doesn't.”
What it is
The steady-state retainer that keeps everything on, from your workspace, cloud, devices, and backups to a security baseline and the engines we built for you, all monitored, patched, and reported in plain language every week. You pay one flat number in writing, never a bill per ticket.
What you get
Workspace, cloud, and devices monitored and patched
Backups kept running and actually watched, never assumed
A security baseline held across your accounts and machines
The engines we built for you, monitored and patched alongside everything else
A plain-language weekly report, one email a week with no dashboards
One flat retainer in writing, never billed by the ticket
How it lands
We walk your stack
We take one pass through everything that has to stay on, meaning your workspace, cloud, devices, backups, and any engines we've built for you.
One flat number, in writing
The retainer is scoped to that stack and put in front of you before you say yes. There's no setup fee, no meter, and no per-ticket surprises.
The watching switches on
Monitoring, patching, backups, and the security baseline come online across the stack. Fixes happen quietly, and decisions come to you.
Monday, the report lands
One plain-language email arrives every week covering what we watched, what we patched, and anything that needs you. You can read it over coffee and get on with your day.
There's no build. We inventory your stack, put the flat number in writing, and switch the watching on.
The honest math
We won't invent a number here. The honest frame is that a retainer turns surprise IT bills into one flat line you can budget, and problems get caught in a weekly report instead of on a Saturday. When we scope your stack, the retainer goes in writing next to what a bad week currently costs you.
The questions owners actually ask
Why a retainer instead of paying by the ticket?
Ticket billing pays your IT guy when things break, while a retainer pays us to keep them from breaking, with monitoring, patching, and backups watched all month. That puts the incentive on your side of the table, and the flat number in writing is one you can actually budget.
What am I paying for in a month where nothing breaks?
That quiet month is the product. The weekly report shows the work behind it, covering what we watched, the patches we applied, and the problems we caught early, so a calm month stops being luck and starts being the plan.
What shows up in the weekly report?
It lists what we watched, what got patched and backed up, and anything that needs a decision from you, all in plain language. There are no dashboards and no jargon, just one short email a week.
Do the engines you built for me cost extra to keep alive?
They're part of the stack we scope. When your flat number goes in writing it covers everything on the list, from workspace, cloud, devices, and backups to the security baseline and the engines we built for you. It's one retainer and one number, with no meter running.
Runs well beside
Want this running in your shop?
One free call. We look at your setup and tell you whether this is the right first machine, and if it is not, what is. In English or in Spanish.