The You’re-Due Reminder
The 'you're due' call you never get around to making, sent automatically and in their language.
$1,500 · $345/mo all-in
All-in means texting costs and the full 4-season campaign calendar are included in the $345.
“I replaced that man's compressor two summers ago. He was due for a tune-up last spring and nobody here called him. Come to find out he's on a maintenance plan with somebody else now.”
What it is
Every customer in your file has a due date, whether that's a tune-up, a cleaning, or a roof check after the season turns. We watch your service anniversaries every night and send the 'you're due' note at the right moment, in the customer's own language, with a link to book. The maintenance work walks back in while you're out running jobs.
What you get
A nightly scan of your customer file for service anniversaries
A 'you're due' note in English or Spanish at exactly the right moment, with a booking link
A day-3 text nudge, sent only to customers who opted in
A Monday email listing who was due, who booked, and what's coming, short enough to finish between jobs
A 4-season campaign calendar built for your trade, with storm-readiness pushes, post-season checks, and holiday offers
Quarterly seasonal campaigns that run off the same list, included at no extra charge
Replies routed straight to you, never to a robot
How it lands
The setup call
We define what 'due' means for your trade, whether that's tune-ups, cleanings, or seasonal roof inspections, and we set timing that fits how you actually work.
We load your history
Service dates and preferred language for every customer, pulled from the records you already keep. You own every row of that data.
You approve the reminder
You see the English and Spanish versions, written in your voice, before anything goes out to a single customer.
Reminders go live
Email reminders start right away. Text nudges switch on in week 3, because carrier registration sets that clock, not us.
Monday tells you the score
One email covers who was due, who booked, and what's coming next. Read it and you know where the week stands.
Email reminders go live right after setup. Texts switch on in week 3, since carrier registration sets that clock, not us.
The honest math
Year one runs $5,640 all in, meaning the $1,500 setup plus 12 months at $345, with the seasonal campaigns included. The break-even is easy to check. One retained customer who picks you for an $8,000 to $12,000 replacement, because yours was the shop that kept showing up, covers year one by itself. The tune-ups the reminders book along the way are the floor under that number, month after month.
Year-one math includes the setup fee. Check any figure on this page with a calculator and it will hold.
The questions owners actually ask
Won't it tick off my customers?
A reminder that their own equipment is due, timed to the actual service date and written in the language they prefer, with one click to book, is the call the good shops used to make by hand. Texts go only to customers who opted in, and every note has a way out.
Doesn't QuickBooks already know these dates?
It knows them, but it doesn't act on them. Nobody at your shop has time to write a bilingual note, time it to the anniversary, follow up by text, and then report who booked. That's the point of this service. The dates you already keep finally start doing the work.
Why do texts take three weeks?
Carriers require every business texting number to be registered, and their review takes about three weeks. We start the registration at setup, emails run in the meantime, and texts switch on the moment carriers clear your number. We'd rather tell you now than surprise you later.
What's the seasonal calendar?
Four seasonal campaigns a year run on the same engine, written for your trade and included in the $345. Think a readiness push before your busy season, follow-up checks after the weather turns, and holiday offers. When the season hits, there's no extra charge.
Runs well beside
Want this running in your shop?
One free call. We look at your setup and tell you whether this is the right first machine, and if it is not, what is. In English or in Spanish.