The You’re-Due Reminder

Ya Te Toca

The 'you're due' call you never get around to making, sent automatically and in their language.

“I replaced that man's compressor two summers ago. He was due for a tune-up last spring and nobody here called him. Come to find out he's on a maintenance plan with somebody else now.”
A composite of real owner conversations

What it is

Every customer in your file has a due date, whether that's a tune-up, a cleaning, or a roof check after the season turns. We watch your service anniversaries every night and send the 'you're due' note at the right moment, in the customer's own language, with a link to book. The maintenance work walks back in while you're out running jobs.

What you get

A nightly scan of your customer file for service anniversaries
A 'you're due' note in English or Spanish at exactly the right moment, with a booking link
A day-3 text nudge, sent only to customers who opted in
A Monday email listing who was due, who booked, and what's coming, short enough to finish between jobs
A 4-season campaign calendar built for your trade, with storm-readiness pushes, post-season checks, and holiday offers
Quarterly seasonal campaigns that run off the same list, included at no extra charge
Replies routed straight to you, never to a robot

Email reminders go live right after setup. Texts switch on in week 3, since carrier registration sets that clock, not us.

How it lands

  1. The setup call

    We define what 'due' means for your trade, whether that's tune-ups, cleanings, or seasonal roof inspections, and we set timing that fits how you actually work.

  2. We load your history

    Service dates and preferred language for every customer, pulled from the records you already keep. You own every row of that data.

  3. You approve the reminder

    You see the English and Spanish versions, written in your voice, before anything goes out to a single customer.

  4. Reminders go live

    Email reminders start right away. Text nudges switch on in week 3, because carrier registration sets that clock, not us.

  5. Monday tells you the score

    One email covers who was due, who booked, and what's coming next. Read it and you know where the week stands.

Setup
$1,500
Ongoing
$345/mo all-in

All-in means texting costs and the full 4-season campaign calendar are included in the $345.

The honest math

Year one runs $5,640 all in, meaning the $1,500 setup plus 12 months at $345, with the seasonal campaigns included. The break-even is easy to check. One retained customer who picks you for an $8,000 to $12,000 replacement, because yours was the shop that kept showing up, covers year one by itself. The tune-ups the reminders book along the way are the floor under that number, month after month.

Year-one math includes the setup fee. Check any figure on this page with a calculator and it will hold.

The questions owners actually ask

A reminder that their own equipment is due, timed to the actual service date and written in the language they prefer, with one click to book, is the call the good shops used to make by hand. Texts go only to customers who opted in, and every note has a way out.

Runs well beside

Want this running in your shop?

One free call. We look at your setup and tell you whether this is the right first machine, and if it is not, what is. In English or in Spanish.

Start with this one