No More Free Extras
Se Acabó lo Gratis
Mid-job extras approved in ninety seconds instead of eaten for free.
“My guys find a rotted shutoff mid-job and they just fix it. Free. Nobody's gonna stop, call the lady at work, and talk money over the phone. I'm eating two, three hundred a week in stuff that never hits an invoice.”
What it is
When your tech finds extra work mid-job, he taps it off your flat-rate list, snaps a photo, and whoever pays sees the price and taps APPROVE. If she's home the approval happens on the tech's phone, and if she's not, a live call plus an emailed link becomes the record. Every extra hits the invoice with a photo and a timestamp behind it.
What you get
At-the-door approvals work day one. Text approvals for absent payers switch on in week three, since carrier registration has no fast lane.
How it lands
Build your extras list
An onboarding working session covers your twenty most common found-work items, flat-rate priced and loaded so techs tap instead of talking money.
Wire your dispatch habit
Two to three days connecting how you already assign jobs, whether that's bookings, missed calls, or the dispatch text you already send, so each tech's one link lists today's jobs.
Approvals at the door, day one
On most home jobs somebody's home. She sees the photo and the price and taps approve on your tech's phone before a wrench is lifted.
Remote approvals by text in week three
Carrier registration takes about three weeks and there is no fast lane. Until then, absent payers get a live call, and the emailed link becomes the record.
The weekly digest
Extras found, by tech, with what got approved. No dashboards, just one short email at the end of the week.
Includes your flat-rate extras list and the job wiring. E-signature for change orders of $1,000 and up adds about $10/mo, wired in two to three days.
The honest math
A $200 mid-job extra leaves about $135 after the part and the tech's hour, which is almost all profit. Three approved extras a month covers the fee, and one a week is $6,960 a year against $5,685 all-in year one, which is 1.2x and then 1.7x every year after. Not every extra gets approved, and the break-even math absorbs that.
Year-one math includes the setup fee. Check any figure on this page with a calculator and it will hold.
The questions owners actually ask
On most home jobs someone is home, and she taps approve on your tech's phone before we lift a wrench. When the payer's absent, you or the tech makes a live call, and the emailed link becomes the record that she said yes on the phone and then tapped at 2:41. In week three, texting makes it fully remote.
Runs well beside
Want this running in your shop?
One free call. We look at your setup and tell you whether this is the right first machine, and if it is not, what is. In English or in Spanish.