The Bilingual WhatsApp Front Desk
La Recepción por WhatsApp
An answer in 30 seconds, on the app your customers actually open.
“Nobody around here emails me. My customers WhatsApp me at 10 at night, the quote, the '¿dónde está tu técnico?', the photo of the leak, all on my personal phone. And if I don't answer fast, they WhatsApp the next company on the list.”
What it is
A dedicated WhatsApp business number for your shop that answers customers in their language in about 30 seconds, triages the urgent ones, books the rest with a link, and pings you when it matters. Your invoice reminders and your estimate, deposit, and appointment confirmations land on WhatsApp too, which is the app half your customers actually open.
What you get
Verification clears in 2 to 5 days and template approval takes days more, on Meta's clock rather than ours. A starter cap applies until both clear.
How it lands
Intake
We collect your legal name, address, and website and submit your business verification, which clears in 2 to 5 days on Meta's clock rather than ours. Your dedicated number gets set up alongside it.
The lanes get wired
WhatsApp buttons go onto your site, your missed-call text-back, and your Google listing. Your invoice and confirmation templates go in for pre-approval, which takes days, so we queue them at intake.
It answers
A customer WhatsApps your shop in Spanish or English, at 2 p.m. or at 10 p.m., and gets an answer in 30 seconds with a link to book. You get pinged on the urgent ones.
The paperwork follows
Invoice reminders and estimate, deposit, and appointment confirmations start landing on WhatsApp, always receipts and reminders rather than ads. Until verification clears, a starter cap of 250 business-initiated conversations a day applies, and at your volume you'll never see it.
This is a channel upgrade rather than a new engine, sold into the answer, chase, estimate, and invoice machines you already run with us.
The honest math
This doesn't create demand. It makes the money machines you already run land on the app half your customers actually open. One rescued $450 job a month beats the $345/mo, and the $1,250 setup is under three of those jobs. That math leaves out the extras, since utility messages run about $0.004 to $0.02 each, cheaper than SMS, and answering in accented Spanish costs nothing extra.
Year-one math includes the setup fee. Check any figure on this page with a calculator and it will hold.
The questions owners actually ask
Ad blasts to US numbers are blocked, and that applies to everybody, including us, which is fine because we don't sell those. Answering your customers and sending receipts, confirmations, and invoice reminders is exactly what the platform allows, and exactly what a front desk does. Marketing blasts never get quoted, sold, or bolted on here.
Runs well beside
Want this running in your shop?
One free call. We look at your setup and tell you whether this is the right first machine, and if it is not, what is. In English or in Spanish.