The Member Maker

La Fábrica de Socios

We build the book, and the book stays paid.

Every winter I'm praying the phone rings. My buddy's shop has four hundred people paying him twenty bucks a month, and he sleeps fine in April. I've been meaning to start a plan for three years. I even printed brochures, and they're still sitting in the truck.
A composite of real owner conversations

What it is

A $25-a-month maintenance plan that grows without anyone selling. The morning after every job, the customer gets an offer in English and Spanish to join, and twelve out of thirteen can say no while the book still grows. Once they're in, it stays paid, because failed cards get a note from your shop in the customer's own language, with you making the final call.

What you get

A $25/mo membership plan built on the Stripe, Square, or QuickBooks account you already run, so the money lands in your account from day one
An offer to join, in English and Spanish, sent the morning after every finished job, with one reminder and then silence
A signup page and a kitchen-table QR code your techs can show on the spot
A $15-per-join tech spiff, because that's what actually gets you three joins a month
Failed-card rescue sent from your shop in the customer's language, two touches and then your one-tap call
An anniversary prepay offer of twelve months for the price of ten, which turns into January cash
Email capture wired into signup and every job-done flow, seeded from your QuickBooks customer export
A weekly plain-English email covering members, dues, joins, and saves, with no dashboard and no login

Billing goes live in an hour on Stripe and about half a day on Square or QuickBooks. The book itself is a year-one build, and we say that plainly.

How it lands

  1. The plan call

    We confirm which processor you run, whether Stripe, Square, or QuickBooks, then set the $25 plan with quarterly billing and seed your email list from your customer export. If your shop runs on a card terminal alone, we tell you on this call that you're not ready yet.

  2. We wire the billing

    Stripe switches on the same day with a recurring payment link, and Square takes about half a day. QuickBooks starts with the office creating each member's recurring invoice, which is manual per member at first, and we say so up front.

  3. The offers start

    Every finished job triggers the next-morning offer in English and Spanish, followed by one reminder on day 7 and then silence. Your techs get the kitchen-table QR code and the $15 spiff, and they never have to say a word unless they want to.

  4. The book stays paid

    When a card fails past your processor's own retries, our note goes out from your shop in the customer's language. After two tries, you decide with one tap whether to send a personal note or quietly pause the membership.

  5. Monday's email

    One weekly email in plain English tells you where the book stands, along the lines of 41 members, $1,025 a month, 3 joined, and 1 saved this week. There's no dashboard to log into, just the one email.

Setup
$1,997
Ongoing
$449/mo

Already running a real book of 150 or more members, or $3,000 or more a month in dues? We offer keep-the-book service alone at $175/mo. Year one builds the book, dues roughly wash against the fee, and we say so.

The honest math

Year one you're building rather than banking, since dues roughly wash against the fee once join discounts, tech spiffs, and processing are counted. What carries the $1,997 setup and the $449 a month is one member replacing an $8,000 to $12,000 system with you instead of a stranger, worth $2,400 to $6,000 in gross profit. From month 13, a book of about 32 members bills roughly $9,600 a year against $5,388 in fees, which is 1.8x and climbing every month.

Year-one math includes the setup fee. Check any figure on this page with a calculator and it will hold.

The questions owners actually ask

Yes, and we start where its retries stop. Stripe's note comes from noreply@stripe.com, arrives in English, and gets deleted with the rest of the robots. Ours comes from your shop in the customer's own language, and after two tries you decide with one tap whether to send a personal note or quietly pause. Square and QuickBooks have even less built in, so we watch daily and catch what they miss.

Want this running in your shop?

One free call. We look at your setup and tell you whether this is the right first machine, and if it is not, what is. In English or in Spanish.